Terms And Conditions

These Terms And Conditions govern your use of this website, operated by Flood Cleanup USA. By using this website or calling the number shown on it, you accept these terms. If you do not agree with them, please do not use the site.

What This Website Does

This website publishes flood water cleanup information for 90 cities in Florida, Louisiana and Texas, and provides a free telephone line, (800) 555-0100, answered 24/7. The guides, city pages and emergency pages are general information about flood water cleanup: they describe common flood problems, safety steps and the services that local pros commonly provide. They are not a diagnosis of the condition of your home, and only a pro who visits your home can confirm a problem and what it needs.

Using The Telephone Service

Calling the number on this site is free. When you call, you describe your situation and are connected with an independent local pro serving your area. Any agreement for work — including scope, timing and price — is made directly between you and that pro. Arrival times mentioned on this site are typical only: a pro can typically arrive in 30–60 minutes in the cities served, but weather, road closures and demand during major storms can change that, and no arrival time is promised.

Information On This Site

We work to keep the information on this site accurate, including local data drawn from official sources such as the U.S. Census Bureau, NOAA and FEMA, with sources and years shown on the pages. Local conditions change, however, and we do not promise that every fact on every page is complete or current at the moment you read it. For official flood safety, warning and disaster information, use the National Weather Service, Ready.gov and FEMA, and always follow the instructions of your local emergency officials during a flood.

Safety

Flood water is hazardous. The safety steps published on this site are general information, not a substitute for the instructions of emergency services or for a pro's judgement at your home. If anyone is in immediate danger, call 911. Never enter flood water near electrical equipment, and never drive through flooded roads.

Intellectual Property

The text, design and original graphics on this website belong to Flood Cleanup USA or are used with permission. You may view and print pages for your own use in arranging help for your home. You may not copy the site's content in bulk, republish it as your own, or use it to build a competing directory or lead service.

Links To Other Websites

This site links to official sources, including federal and state agency websites, for the convenience of readers. Those sites are run by their own owners under their own terms, and we are not responsible for their content or availability.

Liability

To the extent the law allows, Flood Cleanup USA is not liable for losses arising from reliance on general information published on this website, or from work carried out by independent pros, whose work is their own responsibility under their agreement with you. Nothing in these terms removes liability that cannot be removed under applicable law, and your statutory consumer rights are not affected.

Changes And Contact

These terms may be updated from time to time; the version published on this page is the current one. Questions about these terms can be sent to help@floodcleanupusa.com, or raised during a free call to (800) 555-0100.

Referral Disclosure

Flood Cleanup USA operates as a referral service. When you call the number on this website, you may be connected with an independent local pro, and Flood Cleanup USA may receive a referral fee from that pro. The call is free to you, and you are under no obligation to hire any pro you are connected with.